How to Update Your Password?

Change Your Password While Logged In

If you can sign in to Zendesk, follow these steps:

1. Sign in to your Zendesk account.
2. Click your profile icon in the top-right corner.
3. Select View profile or Profile settings.
4. Find the Password section.
5. Enter your current password.
6. Enter your new password.
7. Confirm the new password.
8. Click Save.

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Reset Your Password If You Forgot It

If you don’t remember your password, you can reset it:

1. Go to the Zendesk sign-in page.
2. Click Forgot password?
3. Enter the email address associated with your account.
4. Check your email for the password reset link.
5. Open the link and create a new password.
6. Save your changes and sign in again.

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Password Tips

For better security, choose a password that:

• Is at least 12 characters long
• Includes uppercase and lowercase letters
• Includes numbers and symbols
• Is not reused from other accounts
• Is easy for you to remember but hard for others to guess